Privacy
To make your game, we read private chats. Here is exactly what we do with them.
Who is responsible
Jumpnow LLC, described in the legal notice. For any question about your data, write to us through the form.
What we receive
- When you write to us: your first name, your email, the occasion, the date, your message and any photos you attach. If you came through an ad, we note which one.
- When you pay: your name, email and billing address, handled by Stripe. We never see your card number.
- To make the game: your chat export (texts, voice notes, photos) and anything you add. It also contains the messages and photos of the other people in the group.
Why
To answer you, to make and deliver your game, and to keep our accounts. Nothing else: no reselling, no advertising, no training models on your chats.
The other people in the group
You are also sharing your friends’ and family’s messages and photos. Let them know, and tell us what must stay out. Anyone who appears in a game can ask us to remove their card.
Who has access
Us, and the providers who help us: payments (Stripe), form messages, website hosting (Vercel), and AI services that help us read the text and paint the illustrations. Some of them are based in the United States; transfers rely on the safeguards provided by the GDPR.
How long
- Your chat export is deleted once the analysis is done.
- The selected stories, the cards and the guides are kept for the length of the project, then for two years after delivery so you can reprint, unless you ask us to delete them sooner.
- Payment and billing records are kept for as long as the law requires.
Your rights
You can ask to see, correct or delete your data, object to its use or get a copy of it. Write to us through the form: we answer within a month. You can also contact the data protection authority in your country.
Cookies
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